How I work

How I build your growth.

Same four phases, every time. Whether you’re a barbecue place in Mt. Sterling or an HVAC company in Lexington, I work the same way — honestly, in plain English, and in the order that actually compounds.

Before we get to the how

Most small businesses I meet are stuck in one of three places.

If any of these sound like you, you’re not alone — and the fix is more straightforward than the agencies up in Lexington have made it sound.

The invisible business

You exist, but Google doesn’t know it.

You’ve been open five years. You do good work. But when somebody two streets over searches for what you sell, the place that opened last month shows up first — and they don’t know you’re an option.

What it usually isAn incomplete Google Business Profile, a website Google can’t read, and zero local SEO foundation. All fixable.

The money pit

You’re spending on ads and can’t tell what they’re doing.

A previous agency talked you into Google Ads or Facebook Ads. You see the bill come out every month, you see a report full of impressions and reach — but you can’t answer the only question that matters: did anybody actually call?

What it usually isNo conversion tracking, broad keyword targeting, and a landing page that doesn’t match the ad. Fix the foundation first, then we let the ads run.

The radio silence

Your last agency stopped picking up the phone.

Things were great for the first three months. Then the account manager changed. Then the calls got slower to return. Then nothing — just the invoice, still on auto-pay, with no idea what you’re actually paying for anymore.

What it usually isYou were a small account at a big shop. Here, you’re working directly with the owner. There’s nobody to hand you off to.

My four-phase approach

Four phases. In this order. No exceptions.

I do them in this order because doing them in a different order is how money gets wasted — and I’d rather spend a few weeks on the foundation than a few months explaining why your ads aren’t working.

01
Phase 01

Audit & Intelligence

I take an honest look at what you have today — website, Google Business Profile, ad spend, reviews — and what your competitors are doing. Then I tell you in plain English what’s leaking, what’s actually working, and what to do first.

~ 1 weekNo code touched yet
What you get
  • Honest site & profile auditWhat’s working, what’s broken, what’s costing you customers right now.
  • Competitor scan in your townWho’s showing up first locally, why, and what we’d do to overtake them.
  • Ranked fix list, top to bottom3–5 things to do first, in order of how much they’ll actually move the needle.
02
Phase 02

Build the Foundation

Before we spend a dollar driving traffic, the place we’re sending traffic to has to work. New or refreshed website. Tight brand consistency across every place a customer sees you. Mobile speed, contact info, hours — the un-glamorous stuff that makes the rest of it possible.

2–6 weeksMost of the heavy lifting
What you get
  • Mobile-first website build or rebuildFast on cell signal, conversion-focused, and easy for you to update.
  • Brand cleanup across every touchpointColors, logo usage, photography, and voice — matching on the site, the truck, the door hanger.
  • Tracking installed before launchCalls, forms, direction requests — so when we turn on traffic, we know what it’s actually doing.
03
Phase 03

Get Found Locally

Now that the foundation is solid, we get you visible. Google Business Profile cleaned up and posting weekly. Local SEO done by hand. Targeted Google & Meta ads aimed at real customer intent in your service area — not impressions, not reach.

Ongoing · results begin in 30–90 days
What you get
  • Google Business Profile, properly runFully filled in, posting weekly, asking for reviews, ranking in the Local Pack.
  • Local SEO & service-area pagesOne real page per town you serve — written specifically for that town, not boilerplate.
  • Smart paid ads, only when they make senseIf the budget can’t move the needle this month, I’ll tell you to hold off — not run them anyway.
04
Phase 04

Keep Improving

Marketing isn’t set-it-and-forget-it. We watch what’s working, kill what isn’t, and recalibrate every 90 days. Same person reviewing your numbers every month — no handoff to a junior, no template report that doesn’t match what you actually care about.

Monthly · for as long as we’re working together
What you get
  • Monthly one-page reportPlain English: calls, customers, what worked, what to do next month. Not a 40-page PDF you’ll never open.
  • Reputation & review managementSteady review requests to happy customers, plus help responding to the occasional bad one.
  • 90-day strategic checkpointQuarterly recalibration — what to double down on, what to retire, what the next bet should be.
My promise
“I don’t care about vanity metrics. I care about ringing phones and customers walking through your front door. If something I’m doing isn’t producing that, I’ll be the first one to tell you to stop spending on it.”

Jeff Becraft · owner, Impact Marketing KY

Free Blueprint Session

Start with Phase 01 — on me.

The Blueprint Session is basically a free version of Phase 01: 30 minutes on your business, an honest audit, and the ranked fix list. No pitch on the back end. If you walk away and never call again, you’re still ahead.

— or just call me — (859) 749-9717

Mon–Fri 5pm–10pm · Sat–Sun 10am–10pm ET · 24/7 for current clients